Usability Issues 🔬

Make comment URLs have target=_blank so they open in a new window. It's quite annoying that it will redirect in the same window and I lose my context because normally I compare the link that I opened to the Moxie task for more info.

There is an ANNOYING bug when writing a description in the Task details. When I'm writing something, It'll go back to the beginning.. At first, it's alright, but when I'm typing a long description, it'll go back to the beginning. It also happens randomly, so when I tried recording it, I can't capture it. Not unless I just record what I'm entirely doing, which I can't do because I don't like switching tasks.

I recently noticed that if I set a project type, the client doesn't automatically see the tasks for that project in the portal unless they specifically filter for that project type. This is confusing as it seems there are no tasks for that project. For now I'll have to convert my project back to the default type. In my opinion the project type should be an internal thing that clients shouldn't see. They should just see the settings from that project type ie the statuses. It doesn't matter what KIND of project it is for them, they just need to see the tasks.

For Client portal, we'd love to see some usability improved: -Give different views for client tasks other than kanban. It would be great for client to have the option to view as a grid, similar to how we can view different ways internally in Moxie -Make scroll bar on kanban view easier to see (it's hiding at the bottom under all the tasks, and only visible when really zoomed out. When scrolling, the "Status" header is very cut off) -Have calendar view for client default to starting TODAY or in current month, vs. showing the first task/project start month Thank you!

If I create a new task in the task list or edit the task name, the timer and open actions always show up on hover. This means the task name is always cut off and I have to open the task to edit the full title. In my opinion the timer and open action hover should only show up if the title task is NOT focused upon (ie. if you don't click on the task title to edit it)

Zapier and Make can not map to Custom fields when using Zapier to fill out for or create opportunity.

Using a mouse can be challenging for some users, so they might prefer using a keyboard to interact with the app. I've noticed there's no focus rings and some controls are difficult to use, like date pickers. I haven't tested everything but the bits I have weren't ideal. It's worth mentioning that 15% of the general population has disabilities, including a sizeable portion with mobility challenges and blindness.

When clicking and dragging a field, for example a client's name, it keeps closing the client details because it assumes I clicked outside the client details, but I just wanted to highlight a field. This happens with client details, projects, tasks, record time, etc.

If you create a new form container (creating two columns), you can create NEW elements in each column, but you cannot drag an existing element from outside the container into the container.

When in dark mode the portal login button adopts the light brand colour, however the button text does not adjust and creates a readability issue. Screenshots of a few portal login screens to illustrate. Hoping this is a quick code fix :)